Terms and Conditions of Sale
Last updated: 29 September 2026
Article 1 — Purpose
These terms and conditions of sale govern all sales concluded on the website homlysbeauty.com. Placing an order implies their full and unreserved acceptance. They prevail over any other document.
Article 2 — Seller
VIRALYA, a private company governed by British law, registered in England and Wales under number 16612850, registered office 61 Bridge Street, Kington, HR5 3DJ, United Kingdom, operating the Homlys Beauty brand.
Contact: contact@homlysbeauty.com — +44 7367 067437.
Article 3 — Products
The products offered are cosmetics intended for personal use. They are described as accurately as possible. Photographs are not contractually binding: the result of a foundation varies depending on lighting, the screen and skin tone.
ELEGANCE II foundation is formulated for very fair to lightly tanned skin tones. It is not suitable for dark skin tones or for Black skin; this limitation is stated on the product page before purchase.
Offers are valid while stocks last. Where an item can still be ordered while out of stock, the stated preparation time applies from the date of restocking, and you are informed of this by email.
Article 4 — Prices
Prices are stated in euros, inclusive of all taxes. Standard delivery is free, with no minimum purchase. A priority processing option is offered at €3.99; its cost is displayed before final confirmation of the order.
We reserve the right to change our prices at any time. Products are invoiced at the price in force at the time the order is recorded.
For deliveries outside the European Union, customs duties and local taxes may apply upon receipt. They are payable by the recipient.
Article 5 — Orders
The order becomes binding once the basket has been confirmed, the delivery details entered and payment confirmed. A confirmation email summarising the order is sent to you.
We reserve the right to refuse or cancel any order for a legitimate reason, in particular in the event of a previous payment dispute, a manifestly fraudulent order or an obvious pricing error.
Article 6 — Payment
Payment is made online by bank card (Visa, Mastercard, American Express) or via PayPal. The transaction is processed by secure payment providers: your bank details are transmitted in encrypted form and are never stored by the shop.
The order is processed only once payment has actually been received.
Article 7 — Delivery
Orders are prepared within 48 business hours maximum. Transit time is then added: 3 to 7 business days for standard delivery, which is free and tracked. The VIP option at €3.99 gives priority processing during preparation. These lead times are indicative and run from the date of shipment.
Details are set out on the Delivery page.
It is your responsibility to check that the address entered is correct. An incomplete or incorrect address results in the parcel being returned and a new shipment having to be arranged.
If a parcel is damaged on receipt, report it within 14 days of receipt, with supporting photographs.
Article 8 — Right of withdrawal
In accordance with article L221-18 of the French Consumer Code (Code de la consommation), you have a period of 14 days from receipt of your order to exercise your right of withdrawal, without having to give any reason.
Important legal exception. Pursuant to article L221-28 3° of the same code, the right of withdrawal cannot be exercised for goods that have been unsealed after delivery and cannot be returned for reasons of hygiene or health protection. As our products are cosmetics, an opened or unsealed bottle cannot be taken back. A product that is still sealed, in its original packaging, is taken back without difficulty.
To exercise this right, use the online withdrawal function or write to contact@homlysbeauty.com stating your order number and the items concerned. An acknowledgement of receipt is sent to you by email. Return costs are borne by you, unless the product is defective or the error is ours.
The refund is made within 14 days of receipt of your request, using the same means of payment as that used for the order. We may defer it until the items have been recovered or until proof of their dispatch has been received.
Article 9 — Legal warranties
Independently of any commercial warranty, you benefit from the legal warranty of conformity (articles L217-3 et seq. of the French Consumer Code) and the warranty against hidden defects (articles 1641 et seq. of the French Civil Code).
If a product is non-conforming or defective, contact us: replacement or refund is carried out at our expense, including return shipping.
Article 10 — Use and precautions
Our products are cosmetics, not medical devices, and make no claim to any therapeutic effect. Check the list of ingredients before use if you have a known allergy. In the event of a skin reaction, stop using the product and consult a healthcare professional.
The stated sun protection (SPF 15 or SPF 50) does not exempt you from the usual precautions regarding sun exposure.
Article 11 — Liability
We cannot be held liable for any failure to perform resulting from force majeure, the act of a third party or use of the product not in accordance with its intended purpose.
Article 12 — Personal data
The data collected is necessary for processing your order. Its processing is detailed in our privacy policy. You have the right of access, rectification, erasure, objection and portability at contact@homlysbeauty.com.
Article 13 — Complaints and disputes
Any complaint must be sent to contact@homlysbeauty.com. We undertake to reply within 24 business hours and to seek an amicable solution.
Failing agreement, consumers residing in the European Union may use the European online dispute resolution platform. The mandatory consumer protection provisions of the consumer's country of residence remain applicable.
Article 14 — Contact details
Any question relating to these terms and conditions may be sent to contact@homlysbeauty.com.
